Move AI from demo to governed production
I am the final decision-maker on AI strategy and enterprise architecture at BSC, and I write for the Forbes Technology Council on the ownership and evidence AI needs once it is in production.
CHIEF AI OFFICER · BSC ANALYTICS
I take enterprise AI from pilot to governed production in regulated industries.
I sit on the executive leadership team at BSC Analytics, where I own companywide AI strategy and enterprise architecture and lead the shift to a product-led business.
- PilotA promising demo
- OwnerNamed and accountable
- EvidenceGoverned and reconcilable
- ControlsSecure and auditable
- ProductionDelivered and supported
$20M+
Contracted across two enterprise AI product agreementsProduct agreements
~30
People led across Product and Solution Architecture · ~$3M budgetPeople led
#1
AWS Ambassador, North America 2022 · #2 globally 2023AWS Ambassador
72
Amazon EKS clusters in an AWS-published Fortune 500 case I coauthoredEKS clusters
Case Studies
How the results were earned
My role, the team’s role and what changed. Clients are never named.
Two enterprise AI product agreements, earned over two years
How two years of executive and technical trust with one enterprise customer became a first agreement, then a separate, larger one.
From two delivery teams to 11 in ten months
How owning both the technical relationship and the growth goals took a strategic financial-services engagement to 220% of its year-end target.
Enterprise AI product strategy
Connecting business priorities, product investment, and architecture decisions for an enterprise AI product.
Leading a shared AI platform
Leading the people, priorities, and operating responsibilities supporting a shared enterprise AI platform.
What I Am Hired To Do
Four problems I own today.
Each one is part of my current mandate, with the evidence beside it.
Turn a services firm into a product business
I own product direction, technology, marketing, delivery timelines and quality as BSC moves from services-led delivery to a product-led business.
Explain AI economics to CFOs and boards
As the principal technical counterpart to sales leadership, I translate AI and architecture into ROI, risk and commitments a team can actually deliver, across financial services, payments, insurance and healthcare.
Build the senior technical bench
I started BSC’s Solution Architecture function and grew it from one architect to nine, with the standards, career paths and mentorship that make delivery repeatable.
Recommendation
From the COO I report to
His ownership and drive are head and shoulders above the bar. I don’t say that lightly.
He doesn’t hand things off and hope. He stays close to every release and every rollout, and when a hard client issue comes up he moves right away and takes it on directly. … I’d want him on any team I lead.
Perspective
Accountable AI
Selected writing from Forbes and AWS on accountable AI and putting it into production.
Forbes Technology Council
‘Done’ Is A Claim. ‘Proven’ Is A Standard
An AI-generated status is only a claim until governed, reconcilable evidence backs it. Leaders need the discipline to say “not proven” and a named owner for the outcome.
AWS Partner Network Blog
Modernize COBOL Workloads with Amazon EKS powered by Generative AI
An AWS-published modernization pattern that brings COBOL, Amazon EKS and generative AI together in a real customer environment.
Forbes Technology Council
Why AI Fails After The Demo—And The Three Questions Leaders Should Ask First
Most AI failures come down to ownership, decision rights and the operating model, not the model itself.
Contact
Start a Conversation
I am always glad to talk about executive roles, board and advisory work, or speaking on enterprise AI, architecture, product strategy and technology leadership.